Our guest for this episode is Mahad Ahmad, the Product Manager for RepairDesk 2.0. Mahad has been leading a year-long effort by RepairDesk to revamp its software for a new generation of repair shop users.
In this episode, we talk about the circumstances that led to the creation of RepairDesk 2.0, the different modules that have seen a change, the challenges encountered, and the growth that Mahad and his team saw along the way. We also discuss what's important to repair shop owners in general and the kind of troubles the industry is facing in these current times.
Mahad's time spent with RepairDesk has given him insight into the repair industry from a very different perspective, and being a seasoned professional at it, he shares with us the kind of mindset that outsiders have and how they can get to learn more about the repair market in general.
Contact Mahad – firstname.lastname@example.org
Find Mahad on LinkedIn – https://www.linkedin.com/in/mahad-ahmad/
Sign up for RepairDesk – https://www.repairdesk.co